Refund policy

All of the products offered by Six08 Graphics are custom-made projects that are not refundable. If the client has a concern with the job, the Client must contact Six08 Graphics in writing before proceeding with any chargebacks or credit returns. Six08 Graphics will be given the opportunity to correct and resolve any disputes within 30 days by fixing the disputed project. Since all jobs are custom products, Six08 Graphics must be given the opportunity to reprint or reinstall any job, before the client issues any credit card chargebacks or returns. In the event that the client issues a credit card chargeback, or alleges he does not authorize the credit card transaction, the credit card company will issue an inquiry. When the credit company investigates the claim and if the credit card company’s decision is made in favor of Six08 Graphics, the client will be held liable for all legal fees and professional research and discovery time associated with Six08 Graphics having to file an Inquiry with the credit card company.

 

If a credit card dispute is decided in favor of Six08 Graphics and if Six08 Graphics suffers any loss of credit card business associated with a clients’ chargeback request, the client will be liable for all legal fees, and any credit card business Six08 Graphics is not able to process during this period of the dispute resolution. In the event that the customer fails to make payment in full on the job invoice, the customer irrevocably authorizes Six08 Graphics to remove the graphics supplied or take back any produced products.

 

Since this is custom artwork…once the job is printed, delivered, and or installed all contracts are final and no monetary refunds can be issued.